Indigo Palmer

Posted on May 6

Fix QuickBooks Error H202 Easily and Quickly

In QuickBooks Desktop, the multi-user mode allows you to host the company file over the network so you can seamlessly collaborate with your team. This facilitates real-time collaboration and improves data accuracy while improving efficiency.

However, any network interruptions can trigger QuickBooks error H202, which displays a warning message on your screen that states, “This company file is on another computer, and QuickBooks needs some help connecting.”

Not running QuickBooks Database Server Manager or disabled services can be primary reasons why the data file fails to host. Read this detailed article to find suitable fixes for error code H202 and ensure that it works without interruption. Call +1-866-500-0076.

Troubleshooting Steps for Multi-User Mode Error H202 in QuickBooks
In this section, we will discuss the suitable steps to troubleshoot QuickBooks error H202 when hosting your company file or opening it on a multi-user network. Make sure to perform the below steps with extreme care:

1. Run QuickBooks Databse Server Manager

The QuickBooks Database Server Manager is a utility that allows you to share or host your company files over the network. It is necessary to run the utility on your server computer. Let’s do this by following the below steps:

a. Download and install QuickBooks Tool Hub

• Exit QB Desktop.

• Visit Intuit’s official site and download the most recent version (1.6.0.8) of Tool Hub. Save the file you just downloaded, such as the Download folder or Windows desktop.

• Locate the downloaded (QuickBooksToolHub.exe) file.

• Adhere to the instructions on your screen and agree with the product’s terms and conditions.

• Once the installation finishes, double-click on the QuickBooks icon on your Windows desktop to open the tool hub.

Note: If you can’t see the icon, manually go to QB Tool Hub on the Windows desktop and select the program.

b. Run QuickBooks Database Server Manager

• Select Network Issues from the QuickBooks Tool Hub.

• Hit on QuickBooks Database Server Manager. If you doon’t see the server, it will prompt you to install it.

• Now, select Start Scan inside the tool if you see your company file folders. If you don’t, click on Browse to the location of your company file and then select Start Scan.

• The QuickBooks Database Server Manager will automatically run the repair to the firewall permissions. When the scan finishes, click on Close.

• Launch QB on each of your workstations where you see error code H202. Choose File and then click on Switch to Multi-user Mode. If you server computer fuction as a wokrstation, make sure to check it.

2. Check the services on your server

Let’s review whether the services are running on your computer. These services are responsible for hosting the company file over the network and monitoring your company file:

• Launch the Windows Start menu on the server computer.

• Type Run in the search field and hit Enter to open Run.

• Type services.msc into the Run window, then press Enter.

• Now, look for the QuickBooksDBXX on the list and double-click on it. XX states the new version of QuickBooks plus 10. Example: QuickBooks 2023 is QuickBooksDB33.

• Hit on Automatic for the Startup Type.

• Ensure the Service status is either Running or Started. If it’s neither, select Start.

• Move to the Recovery tab.

• Choose Restart the Service from each of the dropdown menus: First failure, Second failure, and Subsequent failures.

• Click on Apply and then select OK to save the changes.

• Once done, repeat the above steps for for QBCFMonitorService.

When everything is done, launch QuickBooks on each workstation. Navigate to the File menu and choose Switch to Multi-user Mode. If everything is fine, the issues are fixed.

3. Ping your server from a workstation

When you ping your server from a workstation, it runs a test to check the connection. Ensure that you ping your server from each workstation where you get error H202.

Enable Network Discovery on your server computer and any workstations with error H202:

• Launch the Windows Start menu on your server and the workstations.

• In the search bar, type Network and then open Network and Sharing Center.

• Click on Change advanced sharing settings.

• In the Network Discovery and File and Printer sharing sections, make sure to select Turn on network discovery.

Now, get the server computer from the server:

• On your server computer, press the Windows Start menu.

• Into the search, type Run and then select Run from the dropdown.

• In the prompted Run window, enter type CMD and hit the Enter key.

• In the CMD window, type ipconfig/all, then press Enter.

• Look for the Host Name in the Windows IP Configuration section. You will see the server name on the right side.

• Note down the host name and copy it to the Word document or the Notepad so you can easily access it.

Move back to the workstation to test the server computer. These steps can be complex, so you want to contact an IT expert for help.

• Launch the Window Start menu on one of your workstation.

• Type Run in the search field and open Run.

• In the Run window, type CMD and hit Enter to open Command Prompt.

• Now, enter “ping [your server name],” and hit the Enter key. Make sure not to include the brackets as they are just for reference.

• Repeat the above steps on each of the workstations where you see error H202.

If you get a reply for each packet with no loss, it means your server is working fine.

When to Contact QuickBooks Support
If you've followed all the above troubleshooting steps and QuickBooks Error H202 persists, it may be time to contact QuickBooks support for further assistance. Certain issues, like server-side configurations or complex network problems, require professional intervention.

Call QuickBooks Support at +1-866-500-0076 for immediate help. Their team of experts can guide you through advanced troubleshooting steps to resolve the error.

Summary

So, this is the end of this article covering the possible causes and troubleshooting for QuickBooks error H202 when hosting a company file or opening it in the network. We hope the information mentioned above has helped you fix the issues on the multi-user network and ensured a seamless workflow.

However, if your team cannot connect to the company file on the server or has any queries, it is recommended that they contact professionals. Dial TFN to connect with a QuickBooks ProAdvisor now!