Banks can enhance their existing RPA bots by integrating Generative AI and Agentic AI to improve customer experience and maximize ROI. Generative AI enables personalized communication, automated document creation, and intelligent insights, while Agentic AI adds adaptability and decision-making capabilities. This combination transforms static automation into dynamic, context-aware processes, reducing manual effort, increasing efficiency, and delivering faster, more accurate services across operations, leading to improved satisfaction and profitability.
Read the full Blog here: https://ramamtech.com/blog/banks-rpa-ai-enhancement
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