Global CRM Software Market Comprehensive Analysis and Forecast 2022 to 2027

Global CRM Software Market Overview: 2022-2027
Base Year: 2021
Historical Years: 2017-20
Forecast Years: 2022-2027
The Global Customer Relationship Management (CRM) Software Market is projected to grow at a CAGR of around 14.8% during the forecast period, i.e., 2022-27. The Global CRM Software Market is going through significant growth due to multiple drivers like technological advancements and, of course, increasing healthcare needs. The increase in road accidents throughout the country creates a greater demand for X-rays.
Markntel Advisor’s Global CRM Software Market Insights report provides the current and forecast market analysis, individual leading companies' market shares, challenges, Global CRM Software Market drivers, barriers, Global CRM Software Market Trends, and Key Players in Global CRM Software Market.
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Global CRM Software Market Dynamics: 2022-2027
Market Dynamics:
Key Driver: Integration of AI into CRM Software
The burgeoning demand for Artificial Intelligence (AI)-based CRM software is due to the rapid adoption of SaaS-based solutions and the rising number of AI-based product offerings by technology providers globally. Integrating AI into CRM solutions helps improve customer engagement, sales insights, and social networking. In the aftermath, it results in the increased adoption of point solutions, expansion in computing & analytical abilities, & the surging adoption of the SaaS delivery model. Furthermore, advancements in AI, such as Machine Learning (ML), Natural Language Processing (NLP), and Deep Learning, are some techniques contributing to the Global CRM Software Market growth.
In addition, AI-based CRM solutions eliminate repetitive & unproductive tasks, including data entries, and other time-consuming administrative functions, since they offer greater bandwidth for customer services & support functions. Likewise, AI-enabled chat & email bots ensure that customers get quick responses & directions. The increasing advances in AI have paved the way for technologies to analyze voice & text in real-time, which helps agents effectively serve prospective & existing clients.
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Global CRM Software Market (2022-30): Segmentation Outlook
The market report has segmented the market into the following categories:
By End User
-Healthcare
-E-commerce and Retail
-BFSI
-IT and Telecom
-Government
-Others (Media, Energy and Utility, Transportation, etc.)
By Enterprise Size
-Small and Medium Scale Enterprise
-Large Scale Enterprise
By Application
-Salesforce Automation
-Customer Service
-Marketing Automation
-Social Media Monitoring
-Others (Lead Generation, Integration, etc.)
By Deployment Model
-Cloud
-On premise
-Hybrid
By Region
-North America
-South America
-Europe
-Middle East and Africa
-Asia-Pacific.
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Top Companies Operating in the Global CRM Software Market:
Aurea Software, Inc,. Infor, Inc, Microsoft Corporation, Oracle, Salesforce, Pegasystems, SAP, SAGE Group Sugar Customer Relationship Management (CRM), Zoho Corporation, HubSpot, NetSuite, IBM Corporation, Copper Customer Relationship Management (CRM), Inc. ,Adobe System Inc..
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